BOSTON LOGAN
INTERNATIONAL AIRPORT GUIDE 
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Boston Logan Airport Lost and Found

Missing Baggage

Contact Center and Claims Management is courtesy of the TSA (Transportation Security Administration). For a complaint about missing baggage, first contact the airline. Most airlines suggest reporting missing bags at the airport within 24 hours and filling out an Air Carrier Claim Report within 30 to 45 days. If items were left at a TSA screening or baggage checkpoint, call the TSA Contact Center at: +1 866 289 9673 or contact the Lost and Found department at Logan Airport at: (617) 561-1714

Help for Stranded Travelers

Public Information Booths are located at the lower level baggage claim areas of each terminal. Public Service Representatives assist passengers with their queries.

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Please note: The term Boston Logan International Airport BOS as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the Boston Airport authority and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the Boston Airport authority and neither that entity nor any of its affiliates have licensed or endorsed us.